Down with management speak, the contentment revolution starts here!

On a recent holiday I was sat on the hotel balcony mulling over various matters and my wife asked me what was wrong. I explained that "I've got a problem". Without hesitation, but with tongue firmly in cheek she replied "A problem should be seen as an opportunity". Well this was like a red rag to a bull, and in a stream of consciousness and "robust" language I issued forth with a rant against this sort of nonsense.This is that rant.

My initial problem with her response was very simple, a problem is a problem, if it had been an opportunity I am sure that I would have said "I've got an opportunity". I am reasonable bright and I know the difference between the two, one is positive and one is negative. Maybe I'm being negative but I see a flat tyre as a problem, a nuisance, an inconvenience, rather than an opportunity to spend my time getting grubby and frustrated.

I have heard this trotted out on many occasions, so-called motivational speakers telling me (not discussing and debating, just telling) about opportunistic problems, but this is a case of the Emperor's new clothes, it isn't there. This is an opportunity to work harder and sort out something that someone else has done to make your life more challenging. In reality these management aphorisms have created their own mythology, a mythology which at its heart is designed to pile pressure on people, make workers compare themselves to each other, and to apply pressure to fit the mould of being an effective manager. Failure to turn a problem into an opportunity is seen as a failure.

I am not completely dismissive of all of this, there must be some wisdom here. Stephen Covey's "7 Habits..." states as Habit 7 that we should "sharpen the saw", in other words look after ourselves. But even this is still business focused, look after ourselves to make us more effective rather than for the sake of personal happiness. Unfortunately most of these maxims seem to be regurgitated junk or manifesto statements of sociopaths trying to squeeze the last drops of juice out of the orange by playing on feelings of guilt and inadequacy.

Behind the language is an implicit relationship between employer and employee. Business success and personal economic prosperity are at the heart of a majority of the books which populate the management bookshelves in airport bookshops (just an aside why are there 10 times more of these books than science or 100 times more than poetry?). I must admit that during my leadership career I have read many of these books, both general business management and specific educational management. My worry is that most of these books seem to ignore the humanity of colleagues, they are about the individual and just see others as cogs in a machine, cogs that either drive you or cogs that you drive. These cogs are generally not seen as a mutually beneficial machine, cogs are metallic and hard, impersonal and unemotional, but the reality of organisations is that the cogs are organic, these cogs are emotional, vulnerable and unique. Relationships are seen through an outcome-focused lens, a lens that equates professional success with output and profit. I would question if such a belief is sustainable and certainly whether everyone comes out on top.

This may sound like a socialist take on leadership, and may be it is, though for me emotions are as important as economics. At the beginning of the Bruce Springsteen's live video of Born to Run he says "remember in the end nobody wins unless everybody wins". When I first heard this as an idealistic teenager it stirred me, but now as a gnarled middle-aged man I still see it as a plausible maxim for ethically sound organisations, and especially schools. [A small aside I suspect staff at my previous school feared that it would be renamed Bruce Springsteen School].

Most schools are not profit making machines (even most private schools just break even and are charitable concerns) so why would we be wanting to use the language and philosophies of business where the raison d'etre is rarely the betterment of the whole community? Whilst schools operate within tight budgets, have expensive outgoings and often struggle to get to the end of the year, they are not businesses is the sense that the local supermarket is. I therefore feel that we need to be a little sceptical about adopting the philosophies of profit-making organisations where success is often judged in terms of profits and dividends. Ultimately what I am calling for (and also actively promoting) is a different metric of success. Can we see beyond the power, ego, personal gratification and wealth that apparently makes us "happy"? Can we aspire to be content? Can we make our ambition to achieve contentment? That contentment may be achieving good exam results with your classes, seeing low ability children make excellent progress or seeing a colleague thrive, none of which will make you richer. Could we have a simple ambition, to be content? Could school leadership set its main target to achieve whole school contentment?

We need to do something, teachers are leaving the profession in droves, there is a crisis in leadership and stress is going through the roof. Let's be brave, let's be content.