Looking after leaders (including you)

I have written many times about emotional well-being, stress and personal impact but that normally appears in my other blog "Teachers' Minds Matter" however this is the place to discuss the well-being of leaders. This article is simply a personal take on the matter and designed to ask you to reflect on your own actions and those of others. If you want a definitive view then I would recommend Staying Ahead by Viv Grant. In the posting "It's alright to be afraid" I talked about the courage that it takes to be a teacher and a leader. This post is largely anecdotal and may seem a little scrappy but I hope that the opinions and tales may be useful.

The danger of super-heads and super-leaders (even if you are one)!
Take care with your workload, for 2 reasons, firstly the impact on you and secondly on your colleagues. Hard work is one thing but inevitably your colleagues will look at you working your 60 hour week and thinking that they should be doing the same. Your actions place pressure on others (especially if you are good at your job) to aspire to your standards and workload. Unwittingly you could be making the lives of your colleagues much harder as they attempt to emulate you. Guilt is powerful and they may feel that if they are not matching you hour for hour then they are failing. I have worked for "super-leaders", and I always promised myself I wouldn't be one.

The first point was about personal impact. Be careful that the price you pay isn't too high. I would suggest annualising your hours and then working out how many 37.5 hour weeks you would need to do this amount of work. I tend to come out at around 60-ish weeks without holidays; that is far too much and I know I need to practise what I preach but please be wary. It is also salient to see then what you actually earn an hour! These hours will have an impact on relationships and potentially on both physical and mental health. So please be conscious of the demands.

Quickly forgotten
I understand that we do want to make an impact of the lives of children, we want to make learning fun, memorable and meaningful, but we need to ensure that we maintain balance. We can't be brilliant all of the time, we can't be hero teachers for 39 weeks a year and at times we do need to do a wordsearch just to allow us to take a breath. In my second post I worked with a venerable old science teacher who had been in the school for 30-odd years. He was a great teacher, the children loved him and the staff valued his wisdom. He took me under his arm and guided my early career. I was once off for a few days with a bad cold and came back to work probably too soon. He took me to one side and pointed out that I was not indispensable and ultimately I would only make it worse for myself and disadvantage the children more by being off longer.

But that wasn't the point I really anted to make. The teacher retired and was soon replaced. Within 2 weeks of the beginning of term his name was never mentioned again at school. 30-odd years off service and a 2 week legacy. No-one is irreplaceable. No matter how much you do, how hard you work and how much it impacts you you will be forgotten (unless you are catastrophically bad!). Have pride, do your job well, but don't sacrifice yourself for a legacy you will not have.

Stepping back
Many years ago I was working as a head of department. I tried to be a super-leader, working very long hours, placing unreasonable expectations on others, ruining my relationships at home and basically being a total arse. I eventually realised, though "prompted" by my wife, that this was all going horribly wrong and that changes were needed. Without dwelling on my home life too much I knew something had to give. I gave up the responsibility, handed over the load to a willing successor and went back to mainscale. Yes I missed the money but all of a sudden my week shortened by 20 hours, home became happier and I became healthier. By the time I left the school the hullabaloo over my stepping-down was long forgotten and by now I am a dim and distant memory only to be found in old year books.

Looking after your colleagues
Your colleagues will look to you for leadership and direction. My leadership goes beyond education and I regularly take on a pastoral role with staff. Whether you like it or not, you set the tome and expectations, you become a role model and so you have a responsibility to your staff to be a positive role model in all ways. Think of their well-being when bragging about hours worked, books marked and schemes of learning written. It may be unintentional but this is added pressure.

Looking after yourself
You have responsibilities, to your staff and probably family. Leadership in schools at any level can be physically tiring and emotionally demanding. The effects of these builds up over time and if you are not careful you hit a wall where pressure becomes stress, productivity drops like a stone and so does your emotional and physical health. So please work sensibly, get enough sleep, give yourself down-time, eat well and spend time with others.

An ex-colleague of mine used to pint out on a regular basis that you are a long time dead, so make sure you get in plenty of life whilst you can.

Down with management speak, the contentment revolution starts here!

On a recent holiday I was sat on the hotel balcony mulling over various matters and my wife asked me what was wrong. I explained that "I've got a problem". Without hesitation, but with tongue firmly in cheek she replied "A problem should be seen as an opportunity". Well this was like a red rag to a bull, and in a stream of consciousness and "robust" language I issued forth with a rant against this sort of nonsense.This is that rant.

My initial problem with her response was very simple, a problem is a problem, if it had been an opportunity I am sure that I would have said "I've got an opportunity". I am reasonable bright and I know the difference between the two, one is positive and one is negative. Maybe I'm being negative but I see a flat tyre as a problem, a nuisance, an inconvenience, rather than an opportunity to spend my time getting grubby and frustrated.

I have heard this trotted out on many occasions, so-called motivational speakers telling me (not discussing and debating, just telling) about opportunistic problems, but this is a case of the Emperor's new clothes, it isn't there. This is an opportunity to work harder and sort out something that someone else has done to make your life more challenging. In reality these management aphorisms have created their own mythology, a mythology which at its heart is designed to pile pressure on people, make workers compare themselves to each other, and to apply pressure to fit the mould of being an effective manager. Failure to turn a problem into an opportunity is seen as a failure.

I am not completely dismissive of all of this, there must be some wisdom here. Stephen Covey's "7 Habits..." states as Habit 7 that we should "sharpen the saw", in other words look after ourselves. But even this is still business focused, look after ourselves to make us more effective rather than for the sake of personal happiness. Unfortunately most of these maxims seem to be regurgitated junk or manifesto statements of sociopaths trying to squeeze the last drops of juice out of the orange by playing on feelings of guilt and inadequacy.

Behind the language is an implicit relationship between employer and employee. Business success and personal economic prosperity are at the heart of a majority of the books which populate the management bookshelves in airport bookshops (just an aside why are there 10 times more of these books than science or 100 times more than poetry?). I must admit that during my leadership career I have read many of these books, both general business management and specific educational management. My worry is that most of these books seem to ignore the humanity of colleagues, they are about the individual and just see others as cogs in a machine, cogs that either drive you or cogs that you drive. These cogs are generally not seen as a mutually beneficial machine, cogs are metallic and hard, impersonal and unemotional, but the reality of organisations is that the cogs are organic, these cogs are emotional, vulnerable and unique. Relationships are seen through an outcome-focused lens, a lens that equates professional success with output and profit. I would question if such a belief is sustainable and certainly whether everyone comes out on top.

This may sound like a socialist take on leadership, and may be it is, though for me emotions are as important as economics. At the beginning of the Bruce Springsteen's live video of Born to Run he says "remember in the end nobody wins unless everybody wins". When I first heard this as an idealistic teenager it stirred me, but now as a gnarled middle-aged man I still see it as a plausible maxim for ethically sound organisations, and especially schools. [A small aside I suspect staff at my previous school feared that it would be renamed Bruce Springsteen School].

Most schools are not profit making machines (even most private schools just break even and are charitable concerns) so why would we be wanting to use the language and philosophies of business where the raison d'etre is rarely the betterment of the whole community? Whilst schools operate within tight budgets, have expensive outgoings and often struggle to get to the end of the year, they are not businesses is the sense that the local supermarket is. I therefore feel that we need to be a little sceptical about adopting the philosophies of profit-making organisations where success is often judged in terms of profits and dividends. Ultimately what I am calling for (and also actively promoting) is a different metric of success. Can we see beyond the power, ego, personal gratification and wealth that apparently makes us "happy"? Can we aspire to be content? Can we make our ambition to achieve contentment? That contentment may be achieving good exam results with your classes, seeing low ability children make excellent progress or seeing a colleague thrive, none of which will make you richer. Could we have a simple ambition, to be content? Could school leadership set its main target to achieve whole school contentment?

We need to do something, teachers are leaving the profession in droves, there is a crisis in leadership and stress is going through the roof. Let's be brave, let's be content.

GCSE results 2016

It is not really a leadership development thing but I have written a piece about GCSEs, about why students should look on the bright side and why its time for parents to take responsibility.

Please take a read HERE.

Remember your colleagues have brains as well or "why I hate ice-breakers"

Over the years I have undertaken many activities which have induced terror in me, most often as a result of altitude and the potential death-inducing effect of gravity experienced on high mountains. But nothing compares to that feeling of terror I experience whenever a course-leader utters the word "ice-breaker" resulting in a tail-spin of fear and loathing as I descend to depths of misery! Why do I hate these apparently innocuous preliminaries? There are a variety of reasons so here are just a few.

Firstly I don't want to share details of my life, loves, hobbies, achievements, failures and so on with a bunch of strangers. Then I don't want to play silly games with a bunch of other people who also don't want to play games. Thirdly, do your job; I've come here to learn something, not bugger about. And fourthly (and in this list most importantly), I have a brain, I'm a professionally and academically successful and intelligent teacher, so treat me like one.

Before I go further here's a true story. Many years ago I attended a course (no idea what on) and I ended up on a table of relatively young female teachers (this was simply luck-of-the-draw). The ice-breaker was to share our most memorable days. My table-mates were either dim-witted or genuinely nosey since they all robotically poured out fond memories of recent wedding days. Utterly disinterested in the activity, and by now the banality of my colleagues, my turn raised some eyebrows. I happily explained that my most memorable day was seeing Stoke City beat Brentford at Cardiff's Millenium Stadium in a football playoff final. They struggled to comprehend how I placed this above my own wedding day, and their collective sense of humour failed completely when I explained that it was possible I would have another wedding day but I would never get to see Stoke win a playoff final again! Ice-breakers: treat with contempt!

In my list of objections the last one is the one I want to spend a little time discussing as I believe it is at the heart of good INSET as well as at the heart of good leadership, don't forget your colleagues have brains as well! 

I have now worked in every phase of education from nursery through to Universities and what I'm about to say is an observation rather than scientific fact, but by and large I have seen more primary colleagues treated as being brainless than in the secondary phase. This may be for a raft of reasons, none of which can be properly justified but I suspect that because there are far more primary heads than secondary that it stands a good chance that there are more poor primary heads than secondary (I'm not implying that the percentage is different), and also that secondary teachers, with their subject degrees (rather than education degrees), are a tad arsier! Please don't have a go at me over this point.

Here are some tips:

Discuss, debate and justify: if you can't justify your actions you are on slippery ice. Your colleagues will see through you and be asking what book did you get that idea from. Be prepared to discuss and debate your ideas, your colleagues may not agree with you but they will respect a cogent argument, supported by theory and evidence, and with a plan in tow. You must put in the leg work. Understand your subject and be ready for counter-arguments. Before I present an idea to colleagues I always make sure I have come up with a list of negatives and have thought about these viewpoints and how I will talk them through.

Listen and adapt: do you really know it all? It isn't a particularly appealing trait and it is highly likely that there is lot more experience in front of you than you have. Acknowledge and listen to concerns, recognise that there may be a multiplicity of opinions and be prepared to incorporate ideas from the staff. This has many benefits, staff will realise you will listen, that you are treating them as professionals, that you want to share and not simply impose, and that you are also aware that you do not know everything. This is a sign of strength and not weakness.

You don't know everything: it is true, you may have been doing the job 25 years but there are things you don't know. It will do your credibility no harm to (occasionally!) admit this and to use the knowledge and experience of others. Also be prepared to admit when you are wrong or to change your mind. I have done this on several occasions especially when as a secondary trained leader I had to lead a middle school with KS2.

Appeal to colleagues on an intellectual level: they are intelligent people and they will mostly appreciate you recognising this. Explain to them the research findings, the studies and the current developments. Don't assume that they do not want to know, if you are asking someone to change their established practice you had better have a good reason for doing so!

If you are an aspiring leader then reflect on these points and try to remember any situation in which you have been treated as if you are a wiles five year old. These negative experiences are crucial in the development of good leaders, you must remember how it feels to be led badly before you can lead well. I should also add that I am far from perfect, I know I have done exactly what I'm suggesting you should not do, but I hope I have learned from my actions and that I am now a better leader for it.

At the heart of this is a concept I have discussed in an earlier posting, that of authority and power. I have claimed that authority, the true stamp of leadership, is granted to you by others, unlike power which is simply a contractual undertaking. Please click HERE to read that article.

Some of the worst leadership I have encountered has been from those who treat their colleagues as simply worker-ants, they treat them as their proletarian labourers rather than as trusted, intelligent and professional colleagues. Why is this? I only have opinions but I believe it comes down to possibly two main reasons, the first being that they are leading simply because they want to be in charge and the second because they are actually the dim-wit!

Finally I do have a confession to make. In my leadership INSET package I do use an ice-breaker, it goes something like this. "Go and grab a coffee and a biscuit and chat to your colleagues. Come back in 10 minutes."

Jelly Baby Leadership

I'm currently planning an INSET day for middle leaders with a national schools association and I was wracking my brain for a gimmick. As often happens I put it to the back of my mind and went shopping and just as I was heading into a supermarket the penny dropped, I knew what my gimmick would be, jelly babies!

Look at the picture, what do you notice? Well there are red ones, orange ones, green ones and so on. Different colours but look beyond that and what do you see? They are all basically the same. A sugary goo has been moulded to ensure that in fact they are all the same shape, all that is different is the colour. Unfortunately I feel that this is a pretty good analogy for current models of leadership training in schools, both at middle and senior level. Aspiring leaders are forced into moulds, the "colour" or contexts may be different, but basically they are all the same. For red jelly baby read secondary leader, for yellow read primary, for green read curriculum leader and so on, the colours change but they are all the same shape.

This is the what I believe has become the fundamental problem, the state-directed leadership training is designed to produce identical leaders, forcing teachers into moulds, stripping away the individual personalities of aspiring leaders and replacing them with a formula. The courses and criteria has produced a generation of generic leaders most of whom define school success in similar ways and lead by numbers. I am not dismissing the quality of these leaders, I've done one of these qualifications myself and know the right things to say! However I constantly question and have never taken these courses at face value. My worry is that many leaders simply believe all that they are told or if they don't they do toe the party line because they feel that that is what is expected.

My approach is the complete opposite to the jelly baby model. Rather than forcing the aspiring leader into a uniform mould I believe that you should identify a potential leader and mould leadership around them. We would do well to remember that leadership is a personality-centred undertaking, it is undertaken and transmitted through the personality of an individual. Given that everyone has a different personality I would suggest that this implies that everyone's approach to leadership should be different. But why? Your leadership comes into focus once your knowledge, understanding and experience has been focused through the lens of your personality. It isn't just about knowing about "delivering sustainable change" or "transformational leadership", it is about working with people, it is about understanding the needs of staff, their strengths and frailties, it is about people first. Ultimately a future leader should be moulded around their personality rather than the other way around.

Personality is akin to a lens through which leadership is projected. The lens is personal and unique to every leader. That personality is a complex and ever evolving thing. There are so many factors that form an individual's personality that I cannot do justice to it here but it is fair to say that family, values, community, experiences, health and personal history must play a part. Once again given the unique nature of everyone's experience it is little wonder that personality is unique.

Leadership training should help develop the self-knowledge of aspiring leaders and helping them realise their own potential. It shouldn't be about a core curriculum, every school is different, every teacher is different, and the corollary of these facts is that it is impossible to completely teach someone to lead. Instead leaders should understand themselves and how they fit into school structures. They should understand what motivates them, what inspires them and what their values are. They should know how to communicate these to others and when they believe what they say they become authentic and others will follow them.

The best leadership training I have undertaken has been a Master's degree. Read, reflect, synthesise, analyse and adapt. Leadership is a human pursuit, it relies on your personality, it is an intellectual pursuit and your colleagues deserve to be led by someone who has thought about leadership, it is always unique and never the same twice.

Don't be a jelly baby leader, be unique, be yourself.

Developing lesson observation skills: the key to improving teaching and learning

When I first became a Head of Physics I was handed the line management of two colleagues, a responsibility which included their performance management. Consequently I found myself having to observe lessons when I had only been teaching myself for a few years. I was handed forms and grids but to be honest I was relatively clueless. I'm eternally grateful to those I managed at the time for allowing me to continue this charade but in reality they were humouring me. By the time I hit senior leadership I believe I did know what I was doing but it wasn't until I undertook joint observations with far more experienced colleagues that I truly knew I was on the right track. It took a long time for me to reach this point and looking back on my experiences I feel that I lost many years of valuable observations simply because no-one had validated my observations or given me any guidance.

Being a good teacher doesn't necessarily make you a good observer. We believe we can teach colleagues to become better teachers but one of the key techniques by which we do this (observing lessons) is left to luck! Surely if you are going to improve teaching by observing then you ought to know what you are doing.

When I first became a head my first round of observations were conducted in pairs, to validate each others findings but also as a developmental activity for the observers.

I feel that there are two key reasons why leaders should receive training on lesson observation, firstly it is used as a core measure of performance and can be linked to pay progression, and secondly it is only through actually watching someone teach that you can constructively improve their teaching (I accept that you can improve marking and so on without watching lessons but the actual business of teaching really requires first-hand observations).

Here's how I do it.

Step 1. Find a willing volunteer who doesn't mind being observed.

Step 2. Prep your colleague. What are you looking for in the lesson? Where would you sit? When should you move? What should you note down and how?

Step 3. Off you go! Remember that your job is twofold, firstly to observe the observer and secondly to collate observations for comparison purposes after the lesson. I also like to do some  in-lesson coaching in these situations. Pointing out where to sit, when to move, what to look at and so on. A quiet word in an ear or a little note can maximise the value of the shared observation.

Step 4. After the lesson compare notes. Let your colleague kick off. If you use a framework  it is easier. I have mentioned the 5Ps many times but it really does help with lesson observations; concentrate on pitch, pace and progress and you've hit the nail on the head. See HERE for the 5Ps.
This is also a good time to give feedback on the process of observation itself.

Step 5. Now watch your colleague give feedback. This is also so important. I have written about feedback HERE but when done well it can encourage and develop good teaching.

Step 6. Again feedback on the feedback.

Who will this benefit? Middle and senior leaders, NQT mentors, student teacher mentors, teachers requiring development, in fact just about anyone! This is one of the best pieces of CPD you can deliver; invest in this and you will see the benefits.

So what is the point of lesson observation feedback?

Why do we spend lots of time watching our colleagues teach? Why do we also spend lots of time talking to our colleagues about their lessons? The cynic will say "because we have to", "it is part of the appraisal cycle" and so on, and this is true if there is a culture in the school that lesson observations and feedback are activities that are done to colleagues rather than with them. Some may suggest that there are times when we observe in "OFSTED" mode so that leaders and teachers are ready for inspection, however I believe that there is only one way, one philosophy, and one motivation behind lesson observations, and that is to develop teachers to improve outcomes for children.

It is true that lesson observations should form a key piece in the monitoring and evaluation life of a school, but by developing a philosophy that says the M&E side is a fortunate by-product of a more constructive lesson observation philosophy then it is more likely that observations will help to raise standards.

Within a cycle of leadership there will always be tension at the beginning. Lesson observations will be tense but the way the observation is handled and the manner in which feedback is conducted will sow the seeds for increasingly productive observations in the future. So what did I do? You've possibly seen me ramble on about "5+2 Ps" elsewhere in this blog; this set the expectations for the lesson and colleagues knew what I would be looking for. But also, and very importantly, I told them how I would be conducting the feedback. It is at this point that you can make a real difference. My colleagues knew that the feedback would be around the ideas of Purpose, Planning, Pitch, Pace and Progress and that they would be leading the feedback. That last bit is the radical part. Rather than feeding-back to the teacher, the feedback then becomes a reflective dialogue. As my colleagues knew what they would be discussing they evaluated their own lessons and were able to analyse the effectiveness of the lesson. Before I started on my 5Ps crusade the feedback I gave was like the feedback I had received, tell them the good and bad points and then tell them (or invite them to tell me) what to do better. This approach is different, the feedback becomes mentoring and not simply a M&E activity. The result of this is that the observation and feedback become real opportunities for staff to development.

When a culture of understanding and respect has developed within a school then all sorts of opportunities open up. For example I wanted to develop the leadership capacity of less experienced teachers. Because no teacher feared observation I was able to arrange for teachers to be observed by their colleagues with me also in the room. Now nothing new here except for my role in the room. I wasn't observing the lesson, I was observing the observer. Throughout the lesson I would whisper in their ear, pass them notes, get them to take up certain positions and point to things so as to develop their observing capacity. After the lesson I would ask them to brief me about the lesson and then I would observe them to the debrief with the class teacher. You may think that this all seems a little expensive in terms of time, but the impact of developing staff to undertake meaningful lesson observations is immense.

My experience of an OFSTED inspection in 2015 will last with me forever. I observed a lot of lessons with the inspectors and then they watched me giving feedback to 4 or 5 colleagues. Each time I started with "well how do you think the lesson went?", and every time I immediately had the teacher leading off with statements about progress, pace and pitch. This wasn't feedback, this was dialogue, this was staff development, and it was no surprise to me that every lesson would have been graded at least "good". 

The human side of leadership

The Hay-McBer analysis of leadership styles has been cropping up in educational leadership for a good few years. I first encountered it in the early 2000s and it is regularly encountered on current leadership programs. It aims to break leadership styles into 6 categories and analyses the way in which leaders operate according to their predominant leadership style. The 6 leadership types (according to Hay McBer) are:

• Coercive
• Authoritative
• Affiliative
• Democratic
• Pacesetting
• Coaching

The issue that I have with this is that it is all about the leader and not the leadership relationship. It is acknowledged that most leaders will display all of these at some time or another but nevertheless I believe that it is wrong to pigeon-hole leaders. At best it is overly simplistic and naively reductionist and at worst it absolves the leader from the responsibility of establishing quality relationships. “I am an authoritative leader so deal with it” seems to be the attitude. It is then the responsibility of those being led to adapt to the leader, which is wrong!

Educational leadership has a great deal to learn from leadership in the wider world of business but education has a unique set of employees, employees who are all very different. I would sooner the see a different Hay McBer analysis, where the predominant characteristic of the employee comes first. I would assert that a school is most successful when it is inclusive with its staff. No-one should feel excluded from the life of the school but if leaders feel that they can legitimise a certain way of leading because they fit the category then I fear that employees will be excluded.

So here is my radical proposal. Leaders, don’t categorise yourself at all. Embrace all leadership styles and always seek to gain greater inter-personal skills. To work out how many leadership styles you actually need apply “Whalley’s law of leadership styles” which states “the minimum number of leadership styles needed is calculated by taking the number of those you lead and multiplying it by 2”. Why the “2”? Well you need a different style for when your employee is having a good day and when they are having a bad day! You may even want to multiply by 2 again to allow you to recognise that your leadership style with any individual is determined by your state of mind as well.

Leadership is a human process based on unique interactions. Put your employees first (not yourself) and remember they are all individuals. Leadership is about relationships and if you cannot form meaningful relationships you may make a great manager but you will struggle with leadership. You may actually think you’re a great leader but what would your staff say. Have you actually got genuine authority or are you exercising power (see earlier post HERE)?

I have learned that every member of staff deserves personalised leadership if you invest in them they will invest in you and the school.  

Addition to blog (13 Sept 2016)
What could you do practically to make this happen? I reckon you could conduct 2 audits, a personal one, and one for those you lead. What are your characteristics, values, strengths and weaknesses that make you a good leader? Now do a similar thing for your team, explicitly identifying key characteristics. Given that I assert that leadership is a relationship-centred human activity, understanding personalities (including your own) must be at the heart of our activities. 

On a personal level I have found that I have developed significantly over my leadership career, my characteristics have changed (some radically). In addition the teams I have led have all been different and so my skill-set has had to adapt to meet the needs of the team. Rather than waiting for this to happen I have actively looked at my teams and worked out how their personalities require me to lead. 

Developing middle leaders - a different perspective

I have been in leadership for over 16 years and have done all sort of CPD. I've been through courses on running science departments, managing budgets, pastoral leadership and so on but what all of these had in common was that they were trying to turn me into a technician, turn me into someone who could do a specific job, turn me into an exact copy of anyone else on the course. Unfortunately this seems not be uncommon in leadership development at any level, the aim being to produce leader clones who all operate in the same way.

I have a problem with this. Consider this; you wouldn't take 16 teachers into M&S and make all of them fit a 34" waist pair of black trousers! Maybe 1 or 2 of the them might fit but they are 16 individuals, all different, all unique. We wouldn't try to squeeze our leaders into the same garment so why on earth would we attempt to squeeze them into the same form of leadership. My belief is that you mould leadership around the leader rather than forcing a leader into a mould. Of course if you believe that leadership is simply a set of common behaviours, characteristics and attitudes then you won't agree with me, and you'll probably find yourself wondering why we can't find leaders in education. If however you're with me on this one, you will recognise that leadership is first and foremost a human process, a relationship-led structure in which individuals work with each other in certain capacities to achieve a desirable goal (in our case the education of children).

Some may want all aspiring leaders to be the same, I want exactly the opposite, I want them all to be different.

Leadership certainly has a core set of attitudes and behaviours but these have to be reimagined and practiced by the individual. A simple way of looking at it is to compare a Van Gogh and a Manet, give them the same paints and you'll get two very different pictures, both masterpieces in their own right but very different. I want our attitude to leadership development to be the same, let's give our leaders the same palette but let them paint their own picture.

An approach like this would assert that leaders are not formed but they emerge. They should use their own personalities to shape their practice rather than the personality of an author preaching a certain leadership model. A leader is more authentic if they are themselves rather than someone they are not. Leadership training should focus on behaviours, attitudes and values rather than specific processes. Encourage reflective practice where the leader is a learner rather than prescriptive practice where the leader is a transmitter of received knowledge.

So I don't think you need a course on being a Head of Maths or a Head of Year, leadership development is about incubating leadership so that when it emerges it can fill any role it encounters.

 

Dealing with staff conflict

This has appeared in my other blog Teachers' Minds Matter but as it is also about a key leadership activity I felt it was worth also publishing it here.

Possibly the most challenging incidents I have had to deal with in leadership are those when conflict erupts between staff. Conflict arises for all sorts of reasons, teaching allocations, access to resources, taking time off someone, ways in which pupils are treated and even simple animosity. Whatever the cause of the conflict it is always something that must be taken seriously, it cannot be ignored.

Conflict can have a range of consequences but additional pressure and stress are almost always inevitable. What makes conflict particularly problematic is that the stress fallout envelops far more people than simply the protagonists. It is inevitable that those trying to manage the situations (school leaders, union reps) and those close to the central actors in the piece will be effected. Conflict is a large pebble thrown into the pond, it ripples outwards and the whole pond tends to experience it in some way, shape or form. I have seen staffrooms, departments and year teams polarised and divided by conflict.

Remember that to those on either side of the conflict their perception of the situation is real (this links to an article on my leadership blog about the reality of alternative perceptions).

Conflict resolution is a skill in itself. Negotiating with conflicting parties to reach a mutually acceptable solution (for both parties and the school) is a challenge and shouldn't be taken on lightly as getting it wrong can have dire consequences. It is for this reason that conflict causes such stress for mediators. In truth, throughout my career, I have lost more sleep (real sleepless nights, not just metaphor) over this than anything else I have dealt with.

Unfortunately it is rare that anyone is truly satisfied with compromise even though it is the best that can often be hoped for. The aggrieved parties will feel that their case has been watered down and someone else has not faced the wrath they deserve. A feeling of injustice is almost always inevitable in these cases.

Some tips for those handling conflict
When handling conflict it is important to do your homework beforehand. Establish facts and opinions, liaise with union reps, work out end goals . If you are a union rep, recognise that the outcome will probably need to be a compromise. Most importantly give your colleagues the opportunity to "save face". Personal and professional pride are at the heart of conflict and an affront to these can strike a mortal blow. You must ensure that all of those involved can walk the corridors with heads held high.

Don't forget yourself in all of this. Take time to think over the case before the meetings. Visualise the meetings you will have and play a game of chess in your head. Work out the openings, the middle game and the acceptable endings. Do not go into a meeting which you haven't planned out in this way. There is always the chance that things will take an unexpected turn but mentally you will be ready if you have played out a range of scenarios. Remember that you must resolve the issue in the best interests of the school as well as the individuals but always be conscious of the emotional impact on the protagonists. Be reassuring, be conciliatory, be a peacemaker, be a counsellor.

Some tips for those at the centre of the conflict
This can be the most stressful part of a teacher's career, that period of time when you are at loggerheads with a colleague. Seek guidance but do so wisely. Close friends are not always the best listeners, they may tell you what you want to hear but not necessarily what you need to hear. I have always made sure that I knew who I could trust and turn to at times of conflict in any school I've worked in. Even as a head I have made sure I had one person whose discretion was assured, who would listen, console and counsel but not judge. Often this will be a union rep. The best union reps have these attributes (and if they don't they shouldn't be reps!).

If you can abstract yourself from the situation. Attempt to see multiple perspectives even if you don't agree with them, and more importantly attempt to empathise with your colleague. After all emotional well-being is not about content, its about feelings.

Beyond school seek counsel and friendship, relax and take your mind off conflict. Put yourself first!

In conclusion I can say that there is no guaranteed approach to effective conflict management. Everyone is unique, every situation is different. But remember that tomorrow is a new day and that someone is out there ready to look out for you.

Teachers' Minds Matter

I've just started a new blog on teachers and mental health. Given that the focus of this blog is leadership and I felt that a separate blog would be more appropriate. My intention is to raise awareness of mental health issues within the education community to both support teachers and those who have to manage colleagues with mental health conditions.

Unlike this blog it is likely that the new one will have lots of small items rather than more extended discussions, however we shall see.

Over time please visit and I would welcome your ideas.

If children's education matters, then teachers matter, and if teachers matter then so do their minds.

teachersminds.blogspot.com
 

When 2+2=5 and everyone is right: managing conflicting perceptions

Bear with me on this one. I’m going to start with a diversion into science education but there is a reason as I believe what applies to children learning science also applies to leaders dealing with teachers. (If you want to avoid the details skip straight to the pudding in the last paragraph!)

As a science teacher I have always been interested in how children learn science and make sense of the world. There is evidence to suggest that children are capable of holding two (at a minimum) views of the world at any time, one being that taught in school and the other being the “folk” science from home, family and the community. Often these are at odds. I have had several experiences of where children have told me that their views are correct because their grandmothers told them it was the case, and that all we do in school science is add a veneer of knowledge which is regurgitated for tests and promptly forgotten for the rest of life. However the science educationist, Ros Driver, recognised that this cycle is breakable if science teachers create moments of cognitive conflict where a child experiences a phenomena that is so contrary to their folk science interpretation that they are forced to abandon this is favour of the mainstream science view. A great example is when children believe that a 1kg mass will fall more quickly than a 100g mass, and it is only when simultaneously released masses hit the floor at the same time that their understanding begins to change. This is known as the constructivist model of science learning.

The key points here are that the child’s version of science is real to them even if it  is totally at odds with the scientific orthodoxy (and before you ask I believe it is highly unlikely that the child’s view is the right one!), and the second is that cognitive conflict is a potential (and powerful) mechanism in shifting perceptions.

Now let’s get back to school leadership. I am sure I exasperate my team with my conviction that everyone believes they can be right and that this should be taken seriously. I know that doesn’t appear to make sense but if someone comes to you and claims they are doing more work than someone else then just telling them they don’t won’t change anything. In fact if you just tell them they are mistaken they may end up thinking that you are dismissive towards and now not only do they do more work than anyone else but also their head or line manager doesn’t care.

Our colleagues’ perceptions are real, they may not be objectively true, but as they are believed then their subjective truth is all important. Perceptions are shaped through a range of lenses, personality, emotions, current outlook on life, relationships with others, and so on. Misunderstandings find their origins in this; an objective truth is subjectively processed by individuals and often internalised in very different ways. Problems arise when the personalised interpretations are diametrically opposite and conflict is inevitable. In all of this we have to assume that all parties are acting in good faith and with integrity; the water is muddied significantly when lies are told.

So how to promote change then? Many only change when their views are shown to be demonstrably wrong. You need to engineer cognitive conflict. Simply correcting someone may only add a veneer of leader-directed “truth” without replacing or even just modifying underlying views. You may need to collect and present evidence, you may need to allow someone to observe a lesson, look at someone else’s books, go to another school for day, and if it is a significant issue it may require a significant action. Nevertheless if you want a fundamental shift then you will not achieve with simply correcting someone.

To cut a long story short. If you want to change the mind of an intelligent professional make sure your approach is better than simply correcting them. Acknowledge their concern, understand their perspective, find and present evidence to the contrary and lead them towards the interpretation that the evidence suggests. Even then this process must be personalized; do not assume that the process is generic, it must be tailored to meet the needs of the individual. This takes a lot longer than telling someone they are wrong but it is worth it. It also shows that you care (if you don't care then you're in the wrong game). Most people can cope with being wrong, mistaken or whatever, and will sooner or later accept the evidence, but what they won’t take is being called stupid.

Meeting, pre-meetings and bulletins

There are very few leaders in schools who won’t tell you, regardless of how long they have been doing the job that they are not constantly learning. The learning process is varied, reading, courses and so on, but still the most effective for me is reflecting on my mistakes. This may seem like a trivial topic to discuss but it is actually at the core of my current business and one that as you progress through leadership becomes increasingly important, that topic is meetings.

No-one ever taught me how to run meetings or how to get the most out of them so I have spent a lot of meeting time over the last 15 years wasting my time, the time of others and basically getting it wrong. I’m not claiming I’ve got it completely right yet but I’m doing it better than I ever have and achieving far more in less time.

To start with decide what your meeting is for. If it is simply information dissemination then you do need to ask yourself if that actually requires a meeting? Is your team blessed with the ability to read? If so take advantage of that skill! The sarcasm is aimed at myself because I can recognise that I have wasted a lot of time (and had a lot of time wasted by others) through meetings that are simply information sessions.

Since joining a new school I have changed the way I do my job. Whilst I have always met with members of my senior team I have now formalised this; I have set agendas and fixed time windows but the key element is what I do with the information. These meetings are very specific and linked to each colleague’s operational role, problems are discussed and priorities are identified. This is the forum to filter the noise and highlight what needs discussing with the whole team. I now produce a weekly SLT bulletin with set sections for each member of the team. This goes out before the SLT meeting, contains the key information and I highlight any matter that needs discussing. Whilst it takes time to produce the bulletin I suspect it is no more than the time wasted with information sharing in a meeting. A consequence is that colleagues recognise that their time is used far more productively and the important strategic discussions can take place. By identifying the discussion areas before the meeting also ensures that colleagues are prepared. You are also directing the discussion points and ensuring that time is not devoted to discussions that may be of no interest to some of the participants. One other point is that the bulletin is an excellent record and certainly reduces the load created by writing minutes.

 

Now looking back on my career I can see how I could have used this approach at middle leadership level. I have been a subject and faculty leader as well as a pastoral leader.  Pastoral leaders could meet up for 10 minutes every week with individual members of their team and run through key points. Collating these into a weekly pastoral bulletin (year groups or phases) will give an excellent overview of key information, waste less time and produce an excellent written record. Faculty and subject leaders should consider the same approach. I spent years as a Head of Science and in that time I could have saved huge amounts of time by meeting with the heads of subjects and collating their findings and deciding on the discussion points.

Some of you reading this (if you have got this far) may be thinking that the previous 600 words have been an exercise in stating the obvious but had someone held the obvious up to me 15 years ago I suspect my life may have been a little easier.

The Power of Pause

When I started thinking about this post I went straight to Google and started looking for quotes about “haste” and “patience”. I realised that I could quickly fill pages with pretty superficial aphorisms without getting to the heart of the matter. This is simple in teaching and leadership patience is definitely more productive than haste. Don’t get me wrong, there are times when I have to respond immediately, either in the classroom or the office, but these moments are rare. We do not “pause for thought” when a child has his hands around the throat of another child but when we are responding to a complaint, a staffing dispute, a change to the curriculum (for example), we do tend to have time.

Think about a Q&A in the classroom. A research study from a few years ago showed that the average “wait time” between asking a question and taking an answer was under a second. When observing lessons I look at this myself and it is still often the case that many teachers don’t wait long enough. The problem is that half of your class are being excluded from the activity because they are possibly still processing the question by the time someone else has answered it. I reached the point where if after waiting 5 seconds only half the hands went up then I’d rephrase the question and wait again. It may seem time consuming but it gave children the time to think, and in that time it increased the chance that they would get it right rather than feel pressurised to give a rapid answer that is wrong.

We are no different when a colleague asks you a question or brings a problem to your attention. Whilst it is unlikely that you will be asked “what is the name of the group of substances that we use to determine whether an unknown chemical is an acid or an alkali” you will get questions and problems thrown at you that require responses. You may think you have the answer, you may believe you are infallible, you may believe that you are wise and experienced and that “wrong” is not part of your professional profile. If that’s the case get out of leadership and enter politics. Otherwise consider the following.

The first tip is… WAIT! You do not know everything and getting it wrong in a split second is likely to do considerably more damage. Count to 10, or maybe 50. Lean back on your chair, look out of the window, whistle a little tune, but wait. Now multi-task whilst counting. When we take a decision in leadership we are having to weigh up a diverse range of issues. For instance a very simple problem which may provoke a knee-jerk reaction may raise a multitude of questions:

• Do you actually need to act?
• Do I need to consult?
• Is there more than one possible solution?
• Who will be affected?
• What are the possible consequences of your decision?
• How will colleagues, parents, children, governors react?
• Will the solution absorb resources (time, money and so on)?
• Is your solution legal?

There are sure to be more but this is a simple snap-shot of what you should be asking whenever you take decisions.

I now tell colleagues that I do pause, I do reflect and that they will have to wait. They know this before they come through the door. That way my ego isn’t at risk by thinking that my colleagues may perceive that I’m a little slow on the uptake! They also understand the way that I work and so the way I will consider their issue. They actually know that not only will I attempt not to get it wrong but that their problem is worth taking time over.

It is true that over time you will recognise that some problems will be similar to those which you have dealt with before and so finding a solution is made easier, but it is still likely to be unique and so will require and deserve attention.

It takes time to process ideas and formulate a response. We are all different and our processing time is different (and this is not about IQ), if we are in a race to make decisions then those who process quickly will come first but how often can we not wait five minutes to get it right? No-one will remember you as the school leader you made the right decisions in a split second or in 5 minutes, but you will be remembered as the impetuous fool whose knee-jerk reactions did more harm than good.

So here’s my pithy aphorism: Act in haste, make mistakes. Take your time, it should be fine.

Pick your shot: How cricket can help you make smarter leadership choices

Life as a school leader is marked by the need to constantly make decisions, the results of which can make or break a career. I liken this to the experience of a cricketer and this is a good place to start when considering decision-making in school leadership. Whilst not a perfect match the following analogy is worth considering. If you know absolutely nothing about cricket then I apologise for what may be totally unintelligible, otherwise stick with this and hopefully you’ll see the point.

It could be argued that the job of a batsman is to make runs but even before this the main job is not to lose his wicket. In cricket any delivery that is coming straight at your wicket must be played, however it can be played in two ways, either simply fending off the ball or hitting it to score runs. The analogy with school leadership is that there are some tasks that you have no choice about playing, these are the must-do tasks which cannot be avoided. Such tasks could include exam entries, exam analysis, schemes of work, curriculum statements, and so on. Other tasks may come your way that you don’t have to undertake, these are the shots you simply don’t have to play but there are three likely outcomes. Going for a big hit at a wayward ball may have several different outcomes, the ball may sail away over the boundary, you may simply miss the ball and look a little foolish or you may smack the ball skyward and get caught.

Here’s an exercise for you to undertake. Consider your role and list as many of the leadership/management tasks and decisions you undertake (including those you have to do and the additional tasks that you don’t actually have to). Now assign them to the following cricket analogies according to how you have responded up to now:

The shots you have to play

• Defending your wicket (not playing a shot, just stopping the ball knocking your stumps over).
• Defending your wicket but playing a shot (whether going for a single or the boundary).
• Have you ever been clean bowled?

The shots you don’t have to play

• Belting the ball over the boundary.
• Clipping the ball and being caught out.
• Flailing at the ball, missing and looking foolish.

A little story. In my first Head of Science role I decided that we had to have a drive on “science in society”. I got up in front of my department and espoused the virtues of the undertaking and genuinely believed that we should put this a long way up our list of priorities. So I expected everyone to produce worksheets, create opportunities to talk about applicable science and then put their findings in a shared file. When I got to the end of the year our results had improved (though not massively) and so I went to the file and found that the only work that was in it came from me. Though I still firmly believe in teaching science in an applied and relevant way I probably went about the wrong way, created loads of work for myself and ended up just looking a little foolish in front of my department. Which shot did I play?

So to summarise. Before you undertake a task decide whether you have to play the shot at all. When you’ve decided that ask yourself what type of shot you are going to play. Will you go for the boundary or just play defensively? Have you developed the skills and confidence to play a risky shot that may end in disaster?

The 6th P - Principles

Elsewhere in this blog you will find me espousing the 5Ps as a model for developing and planning lessons. I would like to add another please!

For some time I have placed values and character at the heart of my educational practice but only this morning recognised that there was a fundamental shortcoming in my 5Ps approach. Where did this blinding revelation come from? This morning I had the privilege of listening to Professor Bill Lucas (look him up and buy “Expansive Education” or “Educating Ruby”) and he was talking about a “split screen” approach when teaching, not only thinking about content but the character trait you also want to develop. This got me thinking, I had in my own teaching thought about the content and the thinking skills but never previously thought about explicitly planning for character traits or values. I realised that this should be easy to achieve yet could have a profound impact.

What would this require? In the simplest form it may simply be stating along with the learning objectives that “today we will also be developing our understanding of empathy” because the lesson would naturally do this anyway. The difference then being the explicit statement of intention and then hopefully an appraisal after the activity of how well the trait had been understood and developed. It may be more complex; the school may be focusing on a specific value that week, for example “unity”. You may need to adapt an activity to promote the activity and so would require more effort. I accept that this would take a little more but I believe that if you commit time and effort to developing character and values then it is more likely that a pupil will be successful in the long run.

And so back to the title. I already had 5Ps and so I really had to have another “P”, after all “5Ps and a V” would never do. Consequently I thought that “Principles” was close enough to summarise my intention and maintain the alliteration. So if you have found the 5Ps useful I would ask you to add the 6^th.

As with the others I would suggest that you consider some questions before constructing your lesson.

• What are our core traits or values?
• Does the topic lend itself to the development of a particular trait?
• Is there a particular trait I want to develop and can I adapt my tasks to reinforce this?
• How will I communicate and model the trait?
• How can I tailor my activities to allow the development of the trait?
• How will I know that pupils have understood my intentions and the trait I wish to develop?

And so now the 6Ps look like this: